Repairs

Quick help in case of service needed

STEINER is worldwide recognized for the superior robustness of its products. However, our products are not totally indestructible. So always remember to treat your STEINER product with reasonable diligence.

Once something is wrong, broken or lost, or your product needs a general overhaul, we offer the STEINER service, an efficient and responsive product service.

STEINER has a distributor network which also take care of repairs and spare parts. Please contact the dealer where you bought your product or contact one of our partners which you can find on our website under Service and then Dealer Locator (http://www.steiner.de/en/find-a-dealer).

With the STEINER service offer your product is checked thoroughly, repaired reliably and on time by our experienced service technicians, if it is technically possible.

For this full service you pay for…

  Germany* Europe* Rest of the world*
Binoculars with
objektive diameter  < 42 mm
69,00 € 84,00 € 99,00 €
Binoculars with
objektive diameter ≥ 42 mm
129,00 € 144,00 € 159,00 €
Scopes 195,00 € 210,00 € 225,00 €
* Prices including value-added tax, packaging- and reverse shipment costs
 

... and in case of warranty? In warranty cases of course there are no costs and there are no "hidden costs" such as shipping or packaging costs for you. Your satisfaction is the most important for us!

Whenever you need further help: please contact our expert team.

Germany:
E-mail: service@steiner.de
Tel.: 0921 7879-15

 

U.S.A.
E-mail: info@steiner-optics.com
Tel.: 888-228-7747

 

International:
E-mail: service@steiner.de
Tel.: +49 921 7879-851