Your satisfaction is the most important thing for us! As a traditional German brand since 1947, we guarantee a long-term warranty of 30 or 10 years (depending on the product) and 2 years on electronic parts. The warranty applies to the worldwide use of our products and begins with the handover of the binoculars. Of course, there are no issues here Costs for return shipping after repairs have been carried out, or costs for materials or similar for you to. However, please understand that we are responsible for wearing parts such as rubber armouring, carrying straps, Eyecups or protective caps or even improper use are no warranty can give.

If something is wrong, has been lost or your product has been used after intensive use If you need a general overhaul, we can offer you a quick service fee with the STEINER service flat rate and uncomplicated product service. With this offer your product will be put through its paces checked and repaired reliably and on time by our experienced service technicians.