Customer service
Do you have any questions about the product?
Speak directly to our competent employees in Bayreuth (no call center), by phone or email. Monday to Thursday from 8:00 a.m. to 5:00 p.m. and Friday from 8:00 a.m. to 2:30 p.m.
Germany:
Email: customer-service@steiner.de Tel.: 0921 7879-111
International:
Email: customer-service-international@steiner. de
Tel.: +49 (0)921 7879-112
We will be closed for our annual company holiday from August 3 to August 14, 2026. Please note that we cannot accept any packages during this time. We look forward to being at your service again after our break.
Questions about ordering, shipping, returns:
Avantrado GmbH
Nördliche Münchner Str. 47
82031 Grünwald
Germany
Email: shop@steiner.de
Our binoculars advisor
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